Privacy Policy

Effective Date: August 21, 2025

At Northgate Clinical Partners, LLC (“we,” “us,” or “our”), your privacy is important to us. We are committed to safeguarding the personal information of clinicians, healthcare employers, and website visitors who engage with our staffing and recruitment services. This Privacy Policy explains the types of information we collect, how we use it, the safeguards we maintain, and the limited circumstances under which we may share it with third parties. By using our services or visiting our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information to deliver staffing and recruitment services effectively and in compliance with healthcare industry standards. Information we may collect includes:
Personal Identifiers: Name, address, phone number, email address, and other contact details.
Professional Information: Resumes, credentials, employment history, education, references, and specialty certifications.
Licensing and Compliance Data: Details required to verify licensure, background checks, and eligibility to work in healthcare, which may include Social Security numbers or tax IDs as required by law.
Employer Information: Hiring needs, organizational details, and contacts at healthcare facilities.
Usage Data: Information on how you interact with our website, including IP address, browser type, and activity logs.
Technical Information: Device identifiers, operating system, and browsing behavior collected through cookies and similar technologies.

2. How We Use Your Information

We use collected information to support staffing, placement, and compliance. Purposes include:

Staffing and Recruitment Services: Matching clinicians with healthcare opportunities, processing applications, verifying credentials, and facilitating placements.
Compliance and Risk Management: Ensuring adherence to healthcare regulations, performing background checks, and maintaining eligibility standards.
Employer Services: Assisting healthcare organizations with recruitment, workforce planning, and candidate placement.
Personalization and Improvement: Tailoring services to your career or hiring needs and improving our website and offerings.
Customer Support: Addressing questions, resolving issues, and providing guidance during the recruitment or hiring process.
Research and Analysis: Using aggregated, non-identifiable data to improve services and better understand industry trends.

3. Information Sharing and Disclosure

We respect your confidentiality and only share your information when necessary to provide our services or comply with legal obligations. Circumstances include:

With Third-Party Service Providers: For background checks, credential verification, IT services, or data analytics. Service providers are required to protect and only use data as directed.
With Employers: Sharing candidate profiles, resumes, and credentialing data with healthcare organizations seeking to hire.
Legal and Regulatory Requirements: Disclosures made to comply with applicable laws, court orders, or regulatory authorities.
Business Transfers: If ownership changes due to a merger, acquisition, or other transaction, your data may be transferred accordingly.
Fraud and Security: Sharing limited data to prevent fraud or unauthorized activity.

4. Data Protection and Security

We implement physical, technical, and administrative safeguards to protect your information, including:

Encryption: Protecting sensitive data during transmission.
Access Controls: Restricting access to personal data to authorized personnel only.
Monitoring: Reviewing systems to ensure compliance with security standards.
Training: Educating staff on privacy and data protection responsibilities.

No system is entirely risk-free, but we work diligently to reduce risks.

5. Cookies and Tracking Technologies

Our website uses cookies and tracking tools to improve your experience. This allows us to:

Track how users interact with our site.
Analyze performance and traffic patterns.
Provide relevant content or resources tailored to your interests.

You may disable cookies in your browser, but some features may not function properly.

6. Third-Party Links

Our website may link to third-party sites not controlled by us. This Privacy Policy does not apply to those sites, and we recommend reviewing their policies before sharing personal data.

7. Your Privacy Rights

Depending on your location, you may have rights to:

Request access to your personal information.
Request corrections to inaccuracies.
Request deletion of certain personal data, subject to legal or compliance obligations.
Request a copy of your data in a commonly used format.
Limit or restrict certain uses of your data.

To exercise these rights, contact us at privacy@northgateclinical.com

8. Retention of Information

We retain personal data as long as necessary to fulfill placement, compliance, or legal obligations. Retention periods vary depending on the type of data and applicable laws.

9. Children’s Privacy

Our services are intended for adults and are not directed toward individuals under 18. We do not knowingly collect data from minors. If collected in error, it will be deleted promptly.

10. International Data Transfers

If you access our services from outside the U.S., your data may be transferred to and processed in the United States. We ensure such transfers meet applicable data protection requirements.

11. Updates to This Policy

We may update this Privacy Policy to reflect new practices or legal requirements. Updates will be posted on our website with the revised effective date.

12. How to Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact: Northgate Clinical Partners, LLC
Email: legal@northgateclinical.com

13. California Privacy Rights

For California residents, the California Consumer Privacy Act (CCPA), as amended by the CPRA, grants specific rights:
Right to Know: Access details about personal data collected, its sources, and with whom it was shared.
Right to Delete: Request deletion of personal information, subject to exceptions.
Right to Correct: Request corrections to inaccurate personal data.
Right to Opt-Out of Sale or Sharing: While we do not sell personal information, certain sharing activities may be defined as “sales” under California law.
Right to Limit Use of Sensitive Information: Limit how sensitive data is used, subject to exceptions.
Right to Non-Discrimination: You will not be penalized for exercising your rights.
To exercise these rights, contact legal@northgateclinical.com. We will verify your identity and respond within the legally required timeframe (typically 45 days).

Additional California Notices:

Shine the Light Law: California residents may request information about our disclosure of personal data to third parties for marketing purposes by contacting us with “Shine the Light Request” in the subject line.
Do Not Track: Our website currently does not respond to “Do Not Track” signals.